Nepal Telecom accusing costumers
Nepal Telecom had brought up with internet data service for its customers. According to the Nepal Telecom Centers in Parasi and Bhairahawa , huge negative feed backs are arriving day by day related to the service of different size GSM data package from prepaid users.
According to customers, though after activation of GSM data package while using internet instead of data deduction the main balance gets deducted. They complained that the service is not working well. During the data activation the main balance gets deducted but after using internet than again the main balance gets deducted complained the customer.
Nepal Telecom from last two days is providing data package from eight rupees to two thousand eight hundred rupees. In which it provides 10 MB to 10 GB data package.
For prepaid mobile customers, to buy internet data package can type data in message box and send it to 1415. Customers taking service in such way are complaining said Rita Ramdam, employee from Parasi.
Since it is new service provided by the telecom itself so it should seriously think about and solve it said Bharat Sharma, Technician from Bhairahawa.