Job Description

Company: WORLD LINK

1.

Position Title: Hospitality Trainer

No. of Vacancy: 1

Experience :

• 4 years of experience

Job Description :

• Design and expand training and development programmes based on the needs of the organization and client dealing department
• Work in a team to produce programmes that are satisfactory to all relevant parties, such as supervisors, HoDs and Organizational Department at board level
• Develop effective induction programmes for staffs
• Devise individual learning plans
• Produce training materials for in-house courses
• Monitor and review the progress of trainees through questionnaires and discussions with supervisors and HoDs
• Ensure that statutory training requirements are met
• Evaluate training and development programmes
• Have an understanding of e-learning techniques, and where relevant, be involved in the creation and/or delivery of e-learning packages for staffs
• Research new technologies and methodologies in workplace learning, customer relationship techniques and present this research
• Regular consultation with supervisors and organizational department

Basic Requirement :

• Bachelor’s degree in Hospitality or Tourism Management
• Minimum four years’ work experience of front office and housekeeping management
• Good understanding of training techniques and knowledge
• Solution finding, administrative, fluency of English and presentation skills are a must
• Excellent customer services and interpersonal skills
• Workstation: Head-Office

Last date to apply: May 6th, 2017

2.

Position Title: Human Relations Coordinator

No. of Vacancy: 5

Experience :

• Minimum 2 years of experience in Human Relations

Job Description :

• Assist in manpower planning, employee placement, performance management and formulation of policies and strategies
• Lead the joining formalities of new recruits, assist team in employee on boarding also carry out the exit formalities
• Maintain proper employee benefit records, leave records, insurance and medical claims
• Timely maintain HRIS database with up to date staff information
• Handle employee grievances of staffs
• Assist in compensation management by overtime calculations, attendance management and prepare salary report
• Provide other clerical and administrative support to the department
• Workstation: Battishputali, Baluwatar, Ghatthaghar, Kalimati, Kusunti
• Report directly to Human Relations Manager

Basic Requirement :

• Preferably Masters Degree or minimum Bachelors Degree with specialization in HR
• Tech savvy candidates having experience of using HRIS will be preferred
• Excellent communication skills both in English and Nepali
• A genuine interest in developing a career in HR
• Team-Player, polite , proactive and pleasing personality
• Should be able to work under pressure
• Sense of confidentiality
• Ability to work accurately, with good attention to detail
• Proficient in the use of Microsoft Office Applications especially Microsoft Excel and PowerPoint

Last date to apply: May 7th, 2017

3.

Position Title: FTTx Technicain

No. of Vacancy: 2

Experience :

• Freshers can apply

Job Description :

Field visit for FTTx retaled task on daily basis
Support customer and provide Level 1 field support
Cordinate and update to customers and other department regarding FTTx static installation and troubleshooting
Assist fiber team in order to perform tasks promptly, efficiently and effectively
Submit daily report and maintain documentation of task

Basic Requirement :

Minimum 10+2 or intermediate level in any discipline
Basic knowledge about fiber technology and google earth
Basic concept of networking and office application software
Team management skills with ability to work under pressure
Must have 2 wheeler vehicle with valid driving license
Work under shift and in over time, if required
Age should be between 20 to 25

Last date to apply: May 6th, 2017

4.

Position Title: Fiber Technician: Male

No. of Vacancy: 3

Experience :

• Fresher can apply /1 years of experience

Job Description :

Optical fiber splicing and ODF ,OE Installation
Cordinate and update to customers and other department regarding fiber installation and troubleshoot optical fiber connectivity
Support customer and provide Level 1 field support
Assist fiber team in order to perform tasks promptly, efficiently and effectively
Record keeping and update in the in-house application of fiber task
Team mobilization and field visits

Basic Requirement :

Minimum 10+2 or intermediate level in any discipline
Basic knowledge about fiber technology and google earth
Basic concept of networking and office application software
Team management skills with ability to work under pressure
Must have 2 wheeler vehicle with valid driving license
Work under shift and in over time, if required
Age should be between 20 to 25
Ability to configure manageble switch and SoHo routewrs will be an advantage
Last date to apply: May 6th, 2017

5.

Position Title: Call Center Representative – Female

No. of Vacancy: 3

Experience :

• Fresher can apply/ 1 years of experience

Job Description :

• Sales: Responsible for handling call
• Follow up: Responsible for informing our current running offer to new customers
• Report: Proper entry of each leads/opportunities into CRM and forward accordingly
• Handle inbound/outbound calls and assists customers with orders and other inquiries related to purchase
• Other support and administrative activities as needed for marketing and sales of the product
• Performs other work assign by supervisor as on when required

Basic Requirement :

• Bachelor’s Degree running or completed in any discipline.
• Excellent communication skills both in English and Nepali
• Proficiency in MS Office and advanced internet skills
• Ability and willingness to learn new technologies and software
• Love providing great customer service and possess a professional demeanor
• Team player, polite & pleasing personality
• Must have interest in dealing with customers
• Should be able to work under pressure
• Preferred: 1 year experience in related fields will be an added advantage.

• Workstation: Jawalakhel

Last date to apply: May 5th, 2017

6.

Position Title: Enterprise Support Representative

No. of Vacancy: 8

Experience :

• At least one year

Job Description :

• Pro-actively monitor customer circuits and react accordingly to any problem round the clock 24 x 7 in shift duties.
• Handle inbound customer service phone calls.
• Troubleshoot remotely or via field visit to solve the issue raised by customer.
• Initiate required action for response to customer requests and communicate the change to appropriate personnel, branch or offices throughout the country
• Follow up and escalate the issue to respective team and departments in order to solve the problem of customer
• Follow up and take care of all customer support tickets during off-hours and holidays of the company.
• Daily reporting of tasks performed and assists in maintaining documentation.
• Other responsibilities as assigned by the supervisor.

Basic Requirement :

• Bachelor degree (preferred in Information Technology, Science or Engineering)
• At least 1 year experience in providing customer phone support and/or field support
• Good knowledge in holistic operations of the Internet, TCP/IP, Routing Protocols, VPN and Wireless networking
• Comfortable working in Windows, Linux or similar environment
• Good written and verbal communication skills both in English and Nepali
• Must hold two wheeler driving license and motor bike
• Should be work on schedule or shift-wise basis.

Additional Advantage

CCNA / JNCIA / MTCNA certified

Last date to apply: May 3rd, 2017

7.

Position Title: Enterprise Sales Executive

No. of Vacancy: 3

Experience :

• Preferably One Year

Job Description :

• Handling inbound Enterprise service related phone calls
• Customer identification, acquisition and closing sales
• Maintaining required records of the client
• Develop and execute enterprise sales related activity
• Provide sales activity report on weekly basis, monthly and quarterly
• Aggressive field approach in organizations and meet revenue goals
• Initiate and maintain professional relationship with customer
• Liaise with inter department and customer
• Dealing with dues issues of the client

Basic Requirement :

• Minimum Bachelors Degree in related field
• Excellent communication skills both in English and Nepali
• Team-player, polite & pleasing personality
• Proficient in the use of Microsoft Office Application
• Good presentation skills
• Should be able to work under pressure and with targets and willing to work during odd hours
• Possession of Two wheeler and a driving license is a must
• Having Zeal Learn and Earn, Work under pressure
• Workstation Jawalakhel

Last date to apply: May 3rd, 2017

8.

Position Title: Junior Assistant

No. of Vacancy: 1

Experience :

• Fresher can apply / 1 years of experience

Job Description :

• Update required information regarding Equipment in software
• Edit/ extend/ create internet/ email accounts in internal software as required
• Handle contracts related tasks in case of urgency
• Make invoice of corporate and corporate related accounts if needed
• handle inbound phone calls
• Prepare reports
• Handle font desk at the time of emergency

Basic Requirement :

• Minimum Bachelor’s Degree in any relevant field
• Good communication skill, and ability to work in a team
• Enthusiastic and smart personality with pleasant looks
• Two wheeler and license is must for this position
• Proficiency in MS Word and Excel
• Workstation Jawalakhel

Last date to apply: May 6th, 2017

9.

Position Title: Organizational Develoment Intern

No. of Vacancy: 1

Experience :

• Freshers can apply

Job Description :

• Proactively and creatively assist in the assessment of processes in the company and recommend improvements
• Assist in design, development and delivery of various training and development curriculum and activities
• Perform research based study on various organizational concerns
• Support team on activities for overall human resources and organizational development

Basic Requirement :

• Recent graduate in BBA or pursuing post graduate program specializing in Human resources and Organizational Development
• Analytical thinking with superior research skills
• Energy and enthusiasm to be creative and deliver tangible results
• Excellent written and oral communication skills
• Ability to balance numerous tasks and meet tight deadlines
• Competence in Microsoft Office Suite of applications

Last date to apply: May 5th, 2017

HOW TO APPLY

Apply Now

This job announcement was published in Himalayan Times on 3 May 2017

Job Categories: 10+2 / Bachelors and Administration and office. Job Types: Contract. Job Tags: Banking Job, Driver Job in Kathmandu, ejobsnepal, fresher job, hamrojob, Job demand from Qatar, jobs in INGO, Jobs in Kathmandu, jobs in nepal, jobs in World Link, Jobsnepal Job Demand Nepal, mero job, Merorojgari, Nepalijob, Qatar, and timrojob. Salaries: Negotiable.

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